FAQs

How long does shipping take?

• Egypt: 2–3 business days after confirmation
• International: 5–10 business days after confirmation (depending on location)

Are Hethara products safe for all skin types?

Yes, our formulas are carefully crafted with natural, safe ingredients suitable for most skin types, including sensitive skin.

Can I return or exchange a damaged product?

Absolutely. Contact us within 24 hours of receiving your order, and we will arrange a replacement or refund after review.

How do I choose the right product for my skin needs?

Our customer care team is always ready to help you select the perfect routine for your skin. Contact us via email or WhatsApp.

Do you provide free samples with orders?

We occasionally include limited-edition samples with orders, depending on availability.